A New Home for JTA in the Heart of LaVilla

Introducing Jacksonville’s new regional mobility hub

About JRTC

The Jacksonville Regional Transportation Center at LaVilla, or JRTC, will connect customers to Downtown Jacksonville from all areas of the city and the Northeast Florida region.

As Downtown Jacksonville’s main bus transfer facility, the JRTC at LaVilla will bring together JTA bus routes, the First Coast Flyer, the Skyway, regional shuttles, rideshare, paratransit and other shared transportation in a modern and environmentally friendly facility.


IMPORTANT UPDATE

Due to the circumstances and fluid developments involving the Coronavirus (COVID-19), and out of an abundance of caution to protect the health and safety of our customers, employees and the public, the JTA has made the difficult decision to postpone the opening of the Jacksonville Regional Transportation Center at LaVilla to later this spring.

Until further notice, all Transit Operations will remain at the Rosa Parks Transit Station as usual. We look forward to welcoming you to this new mobility hub later this year.

For further updates, please follow our JTA social media pages.

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Transit Changes

  • Rosa Parks Transit Center
  • Bus Routes
  • First Coast Flyer
  • Skyway
  • Intercity Bus Terminal
  • Express Select Services
  • Future
  • Rosa Parks Transit Center

    The Future of Rosa Parks Transit Station

    When the JRTC at LaVilla opens later this year, the Rosa Parks Transit Station will no longer be Downtown Jacksonville’s main bus station. The station will remain active as a Downtown hub for JTA bus routes 10, 19 and 86, the First Coast Flyer Red Line (109) and the Skyway. 

    As we move into the Spring, the eastern half of Rosa Parks Transit Station will be decommissioned and prepared for eventual Transit-oriented Development opportunities.

  • Bus Routes

    Available transportation services

    In addition to serving a majority of the JTA's regular and express bus routes, the JRTC at LaVilla will serve the First Coast Flyer BRT network, the Skyway, regional Express Select shuttles for Nassau, St. Johns and Baker counties, Connexion and Connexion Plus paratransit and other shared mobility solutions.   

    The 21-bay bus transfer facility begins underneath the JRTC Administration Building and extends along a single, safe and covered platform.

    Bus Routes served at the JRTC at LaVilla:

    1, 3, 4, 5, 8, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 25, 27, 32, 33, 53, 200, 201, 205 and the First Coast Flyer Blue (107), Green (102), and Red (109) routes. 

    Schedules/Route Map

  • First Coast Flyer

    First Coast Flyer:

    The First Coast Flyer is the JTA’s premium bus rapid transit network featuring 10-minute frequencies during peak hours and 15-minute frequencies during non-peak hours. These routes give commuters a quick, comfortable ride to work, school or other key destinations with limited stops, complimentary Wi-Fi and quiet CNG-fueled buses.

    The JRTC at LaVilla will serve the Blue (107), Green (102) and Red (109) lines when it opens later this year. The Orange Line is scheduled to open in early 2021. 

    About First Coast Flyer

  • Skyway

    Skyway:

    The LaVilla Station (formerly Convention Center Station) will reopen when the JRTC at LaVilla opens later this year. The Skyway station is directly connected to the second level of the JRTC at LaVilla, providing easy access to JTA bus routes, the Intercity Bus Terminal and JTA administrative offices.

    About the Skyway

  • Intercity Bus Terminal

    Connection to the Intercity Bus Terminal:

    Phase 1 of the JRTC at LaVilla opened as the Intercity Bus Terminal in April 2018 serving Greyhound, Megabus and RedCoach customers. When the JRTC at LaVilla opens, a pedestrian bridge will provide a safe connection between the JRTC and the Intercity Bus Terminal across Forsyth Street. 

  • Express Select Services

    Express Select Services:

    When the JRTC at LaVilla opens, the Nassau Express Select will relocate from Rosa Parks Transit Station to the JRTC, providing commuter service from Yulee and the Armsdale Park-n-Ride. The new St. Johns Express Select and the Baker Express Select services will also launch later this year.

    Learn More About the Nassau Express Select

  • Future

    Future and additional services:

    Areas for rideshare and other e-mobility solutions are incorporated in the design. As we grow our transit network, we’ll be sure to share those details with the public.

Safety & Accessibility

Safety and Security

The safety and security of JTA customers, employees and visitors is our top priority. That’s why the JRTC at LaVilla features the latest security technology, a 24-hour security center and trained professionals to maintain a safe and inviting transportation hub. The JTA will continue to have strong partnerships with the Jacksonville Sheriff’s Office, Jacksonville Fire and Rescue Department and other local, state and federal law enforcement agencies.

Accessibility

The JRTC at LaVilla is built for everyone, regardless of physical limitations. The JTA is going above and beyond the requirements of the Americans with Disability Act (ADA) to ensure equal and easy access to our transportation services, our administrative headquarters and other components of the JRTC at LaVilla. Enhanced wayfinding, digital signage and dedicated customer service personnel will make the JRTC at LaVilla an inviting experience for everyone.

Office Changes

Customer Service

The JRTC at LaVilla features indoor and outdoor customer service areas for route planning, ticket purchases and finding information about JTA services. Security and Transit Operations personnel will be on the ground to help you identify your bus route in one easy-to-navigate bus platform.

Key staff will be in place throughout the facility should you need help.

Contact JTA Customer Service

 

Administrative Offices

The JTA’s administrative offices have relocated from 121 W. Forsyth Street to 100 LaVilla Center Drive. Current phone numbers, operating hours and email addresses will remain the same.

The JTA administrative offices are open Monday – Friday, 8 a.m. – 5 p.m. All guests visiting administrative offices will check in on the second floor.

*Ticket sales at 121 W. Forsyth Street ended on Monday, February 17, 2020. Tickets can continue to be purchased at Rosa Parks Transit Station or through the MyJTA app.

 

Celebrating History

Throughout the JRTC at LaVilla, the JTA has dedicated wall space to tell the stories of this historic neighborhood and transportation on the First Coast.

These experiential graphics will weave a story that begins with indigenous cultures and extends to what could be the future of transportation.

Keep in Touch