A New Home for JTA in the Heart of LaVilla

Introducing Jacksonville’s new regional mobility hub

The Jacksonville Regional Transportation Center at LaVilla, or JRTC, will connect customers to Downtown Jacksonville from all areas of the city and the Northeast Florida region. It will bring together JTA bus routes, the First Coast Flyer, the Skyway, regional shuttles, rideshare, paratransit and other shared transportation in a modern and environmentally friendly facility.

The JRTC opens its doors on March 30, 2020. We can't wait to welcome you onboard.

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The Jacksonville Regional Transportation Center at LaVilla or JRTC

The Jacksonville Regional Transportation Center at LaVilla, or JRTC, will connect customers to Downtown Jacksonville from all areas of the city and the Northeast Florida region.

On Monday, March 30, 2020, customers who travel to Downtown Jacksonville or currently use the Rosa Parks Transit Station will instead catch their buses from the JRTC at LaVilla.

As Downtown Jacksonville’s main bus transfer facility, the JRTC at LaVilla will bring together JTA bus routes, the First Coast Flyer BRT network, the Skyway, regional shuttles, rideshare, paratransit and other shared transportation in a modern and environmentally friendly facility.

Bus Route 12 and the First Coast Flyer Blue line (107) will begin serving the JRTC on Monday, March 16, 2020.

Full service begins Monday, March 30, 2020.

 

The Future of Rosa Parks Transit Station

Starting on Monday, March 30, 2020, the Rosa Parks Transit Station will no longer be Downtown Jacksonville’s main bus station. The station will remain active as a Downtown hub for JTA bus routes 10, 19 and 86, the First Coast Flyer Red line (109), and the Skyway. 

As we move into the Spring, the eastern half of Rosa Parks Transit Station will be decommissioned and prepared for eventual Transit-oriented Development opportunities.

 

Available Transportation Services

In addition to serving a majority of the JTA's regular and express bus routes, the JRTC at LaVilla will serve the First Coast Flyer BRT network, the Skyway,  regional Express Select shuttles for Nassau, St. Johns and Baker counties, Connexion and Connexion Plus paratransit and other shared mobility solutions.   

The 21-bay bus transfer facility begins underneath the JRTC Administration Building and extends along a single, safe and covered platform.

Bus Routes served at the JRTC at LaVilla:

1, 3, 4, 5, 8, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 25, 27, 32, 33, 53, 200, 201, 205 and the First Coast Flyer Blue (107), Green (102), and Red (109) routes. 

Schedules/Route Map

 

First Coast Flyer

The First Coast Flyer is the JTA’s premium bus rapid transit network featuring10 minute frequencies during peak hours and 15 minute frequencies during non-peak hours. These routes give commuters a quick, comfortable ride to work, school or other key destinations with limited stops, complimentary Wi-Fi and quiet CNG-fueled buses.

The JRTC at LaVilla will serve the Blue (107), Green (102) and Red (109) lines starting Monday, March 30, 2020. The Orange line is scheduled to open in early 2021. 

About First Coast Flyer

 

Skyway

The LaVilla Station (formerly Convention Center Station) will reopen on Monday, March 30, 2020. The Skyway station is directly connected to the second level of the JRTC at LaVilla, providng easy access to JTA bus routes, the Intercity Bus Terminal and JTA administrative offices.

ABOUT THE SKYWAY

 

Connection to the Intercity Bus Terminal

Phase 1 of the JRTC at LaVilla opened as the Intercity Bus Terminal in April 2018 serving Greyhound, Megabus and RedCoach customers. A pedestrian bridge will open in April, providing a safe connection between the JRTC and the Intercity Bus Terminal across Forsyth Street. 

 

Express Select Services

On Monday, March 30, 2020, the Nassau Express Select will relocate from Rosa Parks Transit Station to the JRTC at LaVilla, providing commuter service from Yulee and the Armsdale Park-n-Ride. The new St. Johns Express Select and the Baker Express Select services will also launch on March 30. Details on those routes are still being finalized.

LEARN MORE ABOUT THE NASSAU EXPRESS SELECT

 

Future and Additional Services

Areas for rideshare and other e-mobility solutions are incorporated in the design. As we grow our transit network, we’ll be sure to share those details with the public.

 

Safety and Security 

The safety and security of JTA customers, employees and visitors is our top priority. That’s why the JRTC at LaVilla features the latest security technology, a 24-hour security center and trained professionals to maintain a safe and inviting transportation hub. The JTA will continue to have strong partnerships with the Jacksonville Sheriff’s Office, Jacksonville Fire and Rescue Department and other local, state and federal law enforcement agencies.

 

Accessibility

The JRTC at LaVilla is built for everyone, regardless of physical limitations. The JTA is going above and beyond the requirements of the Americans with Disability Act (ADA) to ensure equal and easy access to our transportation services, our administrative headquarters and other components of the JRTC at LaVilla. Enhanced way-finding, digital signage and dedicated customer service personnel will make the JRTC at LaVilla an inviting experience for everyone. 

 

Customer Service

The JRTC at LaVilla features indoor and outdoor customer service areas for route planning, ticket purchases and finding information about JTA services. Security and Transit Operations personnel will be on the ground to help you identify your bus route in one easy-to-navigate bus platform.

Key staff will be in place throughout the facility should you need help.

CONTACT JTA CUSTOMER SERVICE

 

Administrative Offices

The JTA’s administrative offices are relocating from 121 Forsyth St. to 100 LaVilla Center Drive with those offices opening in March. Current phone numbers, operating hours and email address will remain the same.

The JTA administrative offices are open Monday – Friday, 8 a.m. – 5 p.m. and will be located on the second floor of the JRTC at LaVilla. All guests visiting administrative offices will check-in on the second floor.

*Ticket sales at 121 W. Forsyth St. will stop on Monday, February 17, 2020. Tickets can be purchased in Downtown at Rosa Parks Transit Station or through the MyJTA app.

 

Celebrating History

Throughout the JRTC at LaVilla, the JTA has dedicated wall space to tell the stories of this historic neighborhood and transportation on the First Coast. These experiential graphics will weave a story that begins with indigenous cultures and extends to what could be the future of transportation. The Authority is also working with local artists and area schools to showcase their work throughout the facility.