A New Home for JTA in the Heart of LaVilla
Introducing Jacksonville’s new regional mobility hub
The Jacksonville Regional Transportation Center at LaVilla, or JRTC, opens on Monday, May 4, 2020, and will connect customers to Downtown Jacksonville from all areas of the city and the Northeast Florida region.
As Downtown Jacksonville’s main bus transfer facility, the JRTC at LaVilla will bring together JTA bus routes, the First Coast Flyer, the Skyway, regional shuttles, rideshare, paratransit and other shared transportation in a modern and environmentally friendly facility.
With the safety and well-being of all customers, JTA employees and the general public in mind, all JTA bus routes will continue to operate on a “Modified Saturday Schedule” to promote social distancing and to ensure safe travel for everyone. A new JRTC Hotline is open to help customers navigate the new terminal, and to answer any questions about changes to their routes. Customers can call the JRTC Hotline at (904) 598-8737.
Social distancing measures are in place at the JRTC to maintain a safe environment and to avoid overcrowding at the bus terminal. Customers should continue to abide by local, state and federal executive orders and follow the COVID-19 preventative guidelines established by the Centers for Disease Control (CDC).
The Skyway will remain closed until further notice, in coordination with the local “Safer at Home” executive order to promote social distancing.
- Rosa Parks Transit Station
- Bus Routes
- First Coast Flyer
- Intercity Bus Terminal
- Express Select Services
Rosa Parks Transit Station
The Future of Rosa Parks Transit Station
When the JRTC at LaVilla opens later this year, the Rosa Parks Transit Station will no longer be Downtown Jacksonville’s main bus station. The station will remain active as a Downtown hub for JTA bus routes 10, 19 and 86, the First Coast Flyer Red Line and the Skyway.
As we move into the Spring, the eastern half of Rosa Parks Transit Station will be decommissioned and prepared for eventual Transit-oriented Development opportunities.
Available transportation services
In addition to serving a majority of the JTA's regular and express bus routes, the JRTC at LaVilla will serve the First Coast Flyer BRT network, the Skyway, regional Express Select shuttles for Nassau, St. Johns and Baker counties, Connexion and Connexion Plus paratransit and other shared mobility solutions.
The 21-bay bus transfer facility begins underneath the JRTC Administration Building and extends along a single, safe and covered platform.
Bus routes served by the JRTC at LaVilla include 1, 3, 4, 5, 8, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 25, 27, 32, 33, 53, 200, 201 and 205, as well as the First Coast Flyer Green, Blue and Red Lines. To view PDFs of the new schedules, please visit the Schedules page.
First Coast Flyer
First Coast Flyer
The First Coast Flyer is the JTA’s premium bus rapid transit network featuring 10-minute frequencies during peak hours and 15-minute frequencies during non-peak hours. These routes give commuters a quick, comfortable ride to work, school or other key destinations with limited stops, complimentary Wi-Fi and quiet CNG-fueled buses.
Click the links below to view the new schedules for the First Coast Flyer, effective May 4, 2020:
The Orange Line is scheduled to open in early 2021. Learn more about the First Coast Flyer.
The LaVilla Station (formerly Convention Center Station) will reopen when the JRTC at LaVilla opens later this year. The Skyway station is directly connected to the second level of the JRTC at LaVilla, providing easy access to JTA bus routes, the Intercity Bus Terminal and JTA administrative offices.
Intercity Bus Terminal
Connection to the Intercity Bus Terminal
Phase 1 of the JRTC at LaVilla opened as the Intercity Bus Terminal in April 2018 serving Greyhound, Megabus and RedCoach customers. When the JRTC at LaVilla opens, a pedestrian bridge will provide a safe connection between the JRTC and the Intercity Bus Terminal across Forsyth Street.
Express Select Services
Express Select Services
For the safety and well-being of our customers and employees, and due to the COVID-19 outbreak in Jacksonville, the Nassau Express Select service will be suspended from May 4, 2020 – July 6, 2020. Once service resumes, the Nassau Express Select will relocate from the Rosa Parks Transit Station to the new Jacksonville Regional Transportation Center at LaVilla. The new St. Johns Express Select and the Baker Express Select services will also launch on July 6, 2020.
Future and additional services
Areas for rideshare and other e-mobility solutions are incorporated in the design. As we grow our transit network, we’ll be sure to share those details with the public.
Safety & Accessibility
Safety and Security
The safety and security of JTA customers, employees and visitors is our top priority. That’s why the JRTC at LaVilla features the latest security technology, a 24-hour security center and trained professionals to maintain a safe and inviting transportation hub. The JTA will continue to have strong partnerships with the Jacksonville Sheriff’s Office, Jacksonville Fire and Rescue Department and other local, state and federal law enforcement agencies.
The JRTC at LaVilla is built for everyone, regardless of physical limitations. The JTA is going above and beyond the requirements of the Americans with Disability Act (ADA) to ensure equal and easy access to our transportation services, our administrative headquarters and other components of the JRTC at LaVilla. Enhanced wayfinding, digital signage and dedicated customer service personnel will make the JRTC at LaVilla an inviting experience for everyone.
The JRTC at LaVilla features indoor and outdoor customer service areas for route planning, ticket purchases and finding information about JTA services. Security and Transit Operations personnel will be on the ground to help you identify your bus route in one easy-to-navigate bus platform.
Key staff will be in place throughout the facility should you need help.
The JTA’s administrative offices have relocated from 121 W. Forsyth Street to 100 LaVilla Center Drive. Current phone numbers, operating hours and email addresses will remain the same.
The JTA administrative offices are open Monday – Friday, 8 a.m. – 5 p.m. All guests visiting administrative offices will check in on the second floor.
*Ticket sales at 121 W. Forsyth Street ended on Monday, February 17, 2020. Tickets can be purchased at the JRTC at LaVilla or through the MyJTA app.
Throughout the JRTC at LaVilla, the JTA has dedicated wall space to tell the stories of this historic neighborhood and transportation on the First Coast.
These experiential graphics will weave a story that begins with indigenous cultures and extends to what could be the future of transportation.